1. Who we are
Cosmik Streamer is made and licensed by Cosmik Drones LLC, a limited liability company registered in the Commonwealth of Pennsylvania, United States ("we", "us", "our"). You can reach us at support@cosmikstreamer.com.
2. Who you are buying from
You buy directly from Cosmik Drones LLC. We are the seller and the merchant of record for every purchase, so your contract is with us, under these terms.
Payments are processed by PayPal. They handle the card or account details and we never see them — but the sale itself is ours, and so is anything that goes wrong with it. If you need help with an order, write to us; you do not have to go through anyone else.
3. What you are buying
You are buying a licence to use the Cosmik Streamer software. You are not buying the software itself, and you are not buying any hardware. Nothing is shipped to you. You supply your own Raspberry Pi, memory card, power supply, cable and goggles.
Your licence lets you:
- install and run Cosmik Streamer on one Raspberry Pi at a time;
- use it for personal or commercial work, including paid client shoots, with no extra fee;
- move the licence to a different Raspberry Pi if yours fails, is replaced, or is upgraded — one move is included, and we will help beyond that.
Your licence does not let you:
- share, resell, rent or sublicense the licence key;
- run it on more than one device at the same time from a single licence;
- remove or work around the licensing, or distribute copies of the software.
4. Activation
Your licence runs one Raspberry Pi, and activating it is what matches it to yours. Setting up takes two steps: enter your key on the Streamer, then activate it at cosmikstreamer.com/activate using any phone or computer that has internet.
Your Streamer itself never has to go online — not to activate, and not afterwards. Only the phone or computer you use for that one step needs a connection. Once activated, your Streamer keeps working offline, in the field, indefinitely.
One thing we want you to know rather than discover. If your Streamer does have internet, it asks us from time to time whether its licence is still valid. That question has exactly one consequence: if a licence has been withdrawn — after a refund, or if a key was published publicly — video stops on that Streamer. Nothing else about your device is sent to us, and no answer we could fail to give will ever switch your Streamer off: if we are unreachable, or the reply cannot be verified, your Streamer simply carries on. It will never interrupt you mid-flight; it waits until nothing is recording, streaming or being watched.
If your Raspberry Pi fails or you upgrade it, write to us and we will move your licence to the new one. One move is included; if you need another, contact us and we will sort it out with you.
5. ★ Safety — please read this one
Cosmik Streamer is a recording and streaming tool. It is not a flight-safety device, and it is not part of how you control your aircraft.
You remain solely responsible for flying safely and lawfully, including compliance with all applicable aviation rules in your country. Never rely on Cosmik Streamer — or on any picture, telemetry, link-quality reading or recording it shows — to make a decision that affects the safety of a flight. Always maintain the situational awareness, visual observers, airspace authorisations and equipment checks that your flying requires independently of this product.
We design Cosmik Streamer so that it does not interfere with the video or control link you fly on, and we treat that as the product's most important property. Even so, radio-controlled flight involves risks that no software can remove, and you accept those risks as the pilot in command.
6. Updates
You buy Cosmik Streamer once, and every update we ever release is yours. There is no support window, no renewal, and nothing that lapses — your key opens every future version of this software, however far away. This is the same promise the Streamer itself makes on its Licence page, and it is written here so it is part of what you bought rather than only a claim in the product.
We may add, change or retire individual features over time. If we ever release a significantly different product as a separate paid release, we will say so plainly rather than quietly ending support for what you bought.
7. Warranty and what it does not cover
We want this to work for you, and if it does not, our refund policy is the fastest route to putting it right. Beyond that, the software is provided "as is". To the fullest extent permitted by law, we disclaim implied warranties of merchantability and fitness for a particular purpose.
We do not warrant that the software will be uninterrupted or error-free, or that it will work with hardware, goggles, firmware versions or accessories we have not tested. If you are unsure whether your setup is supported, ask us before you buy — we would rather tell you it will not work than take your money.
8. Limitation of liability
To the fullest extent permitted by law, our total liability arising out of or relating to the software or these terms is limited to the amount you paid for your licence. We are not liable for indirect or consequential loss, including lost footage, lost profits, lost work, damage to aircraft or equipment, or loss arising from a flight.
Keep your own copies of anything you cannot afford to lose. Memory cards fail, and no recording tool is a backup strategy.
Nothing in these terms excludes liability that cannot lawfully be excluded.
9. Ending the licence
Your licence continues until you stop using the software or we end it. We may end it if you materially breach these terms — for example by sharing or reselling your key — and we will tell you why. If we end your licence in the first 14 days for a reason that is not your breach, we will refund you.
10. Changes to these terms
We may update these terms. The "last updated" date above always shows when. Changes are not retroactive: the terms you agreed to at purchase govern that purchase.
11. Governing law
These terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict-of-laws rules. Nothing here affects consumer rights you have under the mandatory law of the country in which you live.
12. Contact
Questions about these terms, your licence, or anything else: support@cosmikstreamer.com. A person reads that address.